Policy
Policy
Lite Wellness Club Policy
The Lite Wellness Club is operated by the SGX-Sport Ltd. (residence: 1024 Budapest, Lövőház street 2-6.)
The aim of the Policy is to determine the behaviour of the people inside the Lite Wellness Club (who use services or other users) with each other and the basic rules that are indispensable for the high quality service.
Furthermore, it assesses the requirements that are not fixed in other regulations, for the proper use and safe operation of the Lite Wellness Club and for maintaining its consistence.
General rules
The area of the Lite Wellness Club most be used properly and normally. The user of the Lite Wellness Club must not violate the regarding up-to-date laws, regulations and the rules included in this Policy.
It is forbidden in the whole territory of the Lite Wellness:
- to smoke and drink alcohol
- activities that are beyond the service functions of the Lite Wellness Club, or conflict the law, or violates common ethics
- all activities that disturb others with loud noise, smell, or other environmental harm
- to use or abuse with drugs, banned dopes, or narcoticsto take in any dangerous material and/or object (explosives, pyrotechnical tools, guns), any drinks or animals
- any commercial activity, advertising, propaganda, the placement of advertising boards, bills, leaflets and flyers, vocal or image recording, banned gambling, or provision of music.
- in order to preserve the health of visitors and employees, Lite Wellness Club has the right to control the body temperature of the guests and to refuse entry above 37.0 degrees Celsius duric the pandemic.
In the whole territory in the Lite Wellness Club only those are allowed to hold training and sport professional activities who have appropriate profession and have been registered and received permission by the operator of the establishment.
The sport and catering services of the Lite Wellness Club can be used only in the opening hours of the club (except if it does not violate laws and the operator previously authorized it).
Children under 16 are not allowed to enter the club!
Opening hours of the Lite Wellness Club:
Monday - Friday: 06.00 AM - 10.00 PM
Saturday - Sunday: 08.00 AM - 08.00 PM
The guests using the services of the Lite Wellness have to leave the club in time, considering the opening hours.
These can be placed in the territory of the Lite Wellness based only by the permission of the operator:
- video games, toys, other machines serving the guests, floodlights, electronic appliances of public utility, etc.
- other decorative objects (decoration, plants)
- advertisement, propaganda
If the operator makes or has made commercial material to present its services of any purpose (recording of motion picture or images) in the area of the Lite Wellness Club and if any guest happens to appear in them, the guest cannot have any demands against the operator in connection with the appearance on the advertisement material.
The operator keeps a record with a photo of the guests using the sport services of the Lite Wellness Club. The operator has the right to refuse these services to the guest who refuses to give all or part of his/her data or the recording of his/her image. The operator uses the data of the guests in its own registry alone and cannot give them to a third person on any condition.
In case of infringements (breaking the rules of this Policy or the general rules of behaviour) the doer will be warned, if there is no result, the operator has the right to order the guest to leave, or exclude him/her from the club membership for good. If the case is beyond its authority, the operator has the right to ask for the help of the police or other authorities, according to whose orders everyone is ordered to cooperate. The excluded guest cannot have any demands against the operator.
In the area of the club every guest has to observe the rules for tidiness and cleanness, it is a basic expectation to respect the other guests and the well-mannered behaviour.
The operator of the Lite Wellness does not take responsibility for the damage to people or objects if it arose from not keeping the rules of the Policy or the clients' irresponsible behaviour. It does not take responsibility for lost, stolen items, objects.
Every guest is ordered to hand down lost properties at the reception desk of the Lite Wellness Club with a documentation.
Every guest uses the services at his/her own risk and responsibility.
For the first aid of the guests who have had an accident int he area of the club, there is a properly equipped room in the territory of the building.
In case of every accident, the operator takes an accident record.
The operator can modify or amend this Policy according to its lights.
The operator of the Lite Wellness Club has the rigth to hold exclusive events in the whole territory of the club or part of it by excluding the general club members.
There is a closed video observing system in the whole territory of the club.
The guest is ordered to accept the operation of the admission and operating system in the whole territory of the Lite Wellness Club and use it properly.
The guest who first witnesses any unusual events in the territory of the Lite Wellness Club, has to report it at the reception desk immediately. Depending on the extraordinary event, the following has to be informed on the phone:
Ambulance | (in case of accident) | 104 |
Fire Department | (in case of fire) | 105 |
Police | (in case of affray) | 107 |
General emergency phone | (in any case) | 112 |
This Policy of the Lite Wellness Club is available and can be looked at by all guests, using the services of the club, at the reception desk of the Lite Wellness Club. The use of the services means accepting the Policy at the same time.
Special rules
- One can enter the sport areas only in the outfit that is appropriate for doing the corresponding sport.
- Drinks can be taken in the sporting areas only in lockable plastic bottle, taking any other drinks or tools is strictly forbidden.
- While using the services the use of mobile phones should be avoided.
- It is mandatory to use closed training shoes in the whole territory of the Lite Wellness Club. If the Client does not bring these with him/her, the bought day ticket will not be lost, but will be credited at the next visit.
Reception desk
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One can enter the sporting areas of the Lite Wellness Club only with a valid day ticket or membership.
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At the first entrance every guest is ordered to fill in the Registration data sheet at the reception desk, in which he/she accepts the content of the Policy and notices the fact that the staff of the club checks the keeping of the rules of it. The first entrance also includes the photo registration as well.
Club members of the Lite Wellness Club (guests with a 6, 9 and 12-month pass) will receive a free RFID card for entering and using the lockers upon signing the contract, which they are obliged to bring with them at all times. In case of losing the card, you can buy a new one for HUF 1,500.
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The guest is required to hand down the items received at the entrance (locker key, towel, sport equipment, etc.) fully at the reception desk when leaving. The guest has a financial responsibility towards the operator for the items received at the entrance.
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By the expiration of the memberships the incidental remaining occasion cannot be taken into the next membership.
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Only the staff of the Lite Wellness Club can stay in the reception desk of the Lite Wellness Club.
Vitamin bar
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Every guest can hand down his/her locker key in the vitamin bar only at his/her own responsibility.
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Only the staff of the Lite Wellness Club can enter the area of the vitamin bar.
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It is forbidden to take products from the fridge or the counter.
Changing room, sauna anteroom
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The use of slippers is obligatory in the area of the changing room, the shower and the sauna anteroom.
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The operator does not take responsibility for the objects left in the areas or the locker, the property of the guests can be placed in the free depository next to the reception desk of Sportmax.
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The hanger belong to the locker, it is forbidden to take it.
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The sauna can be used according to the general use of sauna at one's own responsibility.
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It is forbidden to leave garbage in the lockers after leaving.
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The incidental problems noticed in the toilet or the shower have to be reported at the reception desk due to the early repair (plugging, big contamination).
Sauna instructions
1. One enters the sauna basically naked (without underwear or bath suit), covering the body with the sauna sheet. If it is not possible, orientate to the local rules and instructions, about which one should be informed previously or at the scene.
2. Never sit or lie naked on the wood. It shows bad manners, besides it is not recommended form the point of health. Lay the sauna sheet on the wood so that your whole body could fit on it.
3. It is rude to disturb the relaxation of those who would like to enjoy the sauna with loud, improper and permanent talking. This also applies to the outdoor rest rooms.
4. Leave slippers outside the sauna, or inside, but close to the door. Never sit on the benches wearing slippers.
5. It is bad manners to peep or say something critical about the other person in the sauna.
6. You may set an hour-glass for yourself, but only if there is any free. If there isn't, observe the elapsed time by reading. You can set a free hour-glass, if no one needs it.
7. Before using sauna oil, ask the others in the sauna if they agree and also about the specific oil, since it could cause allergic reactions to some people. Do not use too much from the oil even if the others agree with the use of it.
8. It is bad manners to eat or drink in the sauna.
9. Take care to always close the door of the sauna fast behind you.
The process of sauna
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Devote time for it! Using the sauna will be effective only if we devote enough time to all the phases of the ritual - heating, cooling, relaxing. This means at least 1.5 hour, but rather 2-3 hours. Use the sauna possibly in early evening, neither with full, nor with empty stomach.
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Have the appropriate accessories: at least 2 towels (or one towel and a sauna sheet), slippers, maybe bathrobes, shower gel and body lotion.
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Preparing stage: after we took off our clothes, and also the jewels and watch, there comes the preparing stage of the sauna. Have a thorough shower, then dry ourselves.
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Heating stage: enter the sauna having the sauna sheet or the towel. If there is a 'free' hour-glass inside, we can set the time for ourselves. Sit as high as you feel like. A short and intensive sweating is better than a long one in a low temperature. It is the best if we lay down on the bench, if there is no place for it, then pull our legs to our body so that our whole body could be in the same temperature. Two minutes before leaving the sauna, those who had lain so far should also sit up because of the activation of the circulation. Leave the sauna at the moment when you feel it uncomfortable. Who can take it, can stay for a few minutes, but do not overdo it. Basically we should use the sauna as long as you feel like, but maximum 15 minutes. While heating we can rub our body with a rub sponge.
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Splashing: it is usually done by the person sitting closest to the sauna stove. He/she splashes water on the hot stones from a wooden kettle. The use of aroma oils is controversial but popular. We can use for example menthol, lemon, eucalyptus, etc. fragrances. Only use sauna oils of excellent quality and always pour on the stones mixing it with water first (thus from the kettle). The forming extra steam is often 'stirred' with a towel. Thus the heat is more effective in sweating.
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Cooling stage: The warm-cold shock effect is the point of sauna. Possibly go out to the cold, fresh air or to the snow in winter. Then shower ourselves with cold water. Begin at the legs and arms, and then go on towards the heart. Do not forget the head. Use the diving tub if there is any. A warm foot bath also helps to cool down
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Relaxing stage: now comes the sweet rest, leave it no way! Relax for at least a quarter or half an hour lying, in a place that is neither too cold, nor too warm. Relax!
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End: after that the next or maybe the third round can come. If not, then have a shower with warm water (maybe we can use body scrub), then slather ourselves woth body lotion, our face with face cream. After the sauna drink water or diluted fruit juice to complement the lost fluid. Eat light meals.
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The elderly, pregnant ladies, the sick: Enjoy the sauna carefully and gradually, only after consulting a doctor if necessary.
Fitness gym
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A child under the age of 16 cannot stay in the gym.
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You can only enter the gym wearing the appropriate sport clothing (training shoes, T-shirt, top, sport pants). Training in slippers, sandals or barefoot is not allowed. Wearing any kind of outdoor shoes is forbidden. The gym trainers, personal trainers, and managers working in the area of the Lite Wellness Club have the right to remind the visitors of the correct use of the right clothing.
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The training machines and equipment can only be used properly, and according to the fitness condition of the client to his/her own responsibility.
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After the use of the machines and instruments all users have to leave the machines in their original position and the instruments in their usual storing place.
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The use of towel is recommended while using the machines and instruments.
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The gym trainers help and check the use of machines and instruments.
Aerobic rooms
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Before the beginning of classes the guest has to hand over the class ticket to the trainer.
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In the group classes there aren't any fix, reserved places, the guests can stay in the free places when arriving.
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You can only enter the gym wearing the appropriate sport clothing (training shoes, T-shirt, top, sport pants). Training in slippers, sandals or barefoot is not allowed, except in preventive spinal, stretching, Body Art, yoga, Pilates MAT classes, where you can participate barefoot. Wearing any kind of outdoor shoes is forbidden. The gym trainers, personal trainers, and managers working in the area of the Lite Wellness Club have the right to remind the visitors of the correct use of the right clothing.
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The trainer has the right not to let in the guest who arrives after the beginning of the class (max. 5 minutes) to avoid the danger of accident and the inconvenience of the other guests. Training machines can be used with towel.
Physiotherapy rooms
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Entering the first treatment room (outer room) of the physiotherapy is possible in outdoor clothes, the patient is ordered to change in the treatment room into the clothes recommended by the physiotherapist. The guest is ordered to show up 5 minutes before the treatment, in case of being late the patient looses from his/her own treatment time. The patient is obliged to indicate the cancellation of treatment to the treating therapist 24 hours before the therapy. In case of a default of cancellation, the therapy will be paid, or, in case of a membership, it will be detracted from the occasions of the membership. In case of a reasonable non-appearance the compensation is a subject of agreement with the professional manager of the Lite Med. The guest is obliged to accept the prices of the Lite Med services, he/she cannot deviate form it. The guest using the outer room cannot use the further services of the Lite Wellness Club. Henceforward the rules are corresponding to the general rules of the Lite Wellness Club.
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The rules of the entrance of the second treating room (club room) are corresponding to the general rules of the Lite Wellness Club. The guest is obliged to show up at least 5 minutes before the therapy, in case of being late, the patient looses from his/her own treatment time. The patient is obliged to indicate the cancellation of treatment to the treating therapist 24 hours before the therapy. In case of a default of cancellation, the therapy will be paid, or, in case of a membership, it will be detracted from the occasions of the membership. In case of a reasonable non-appearance the compensation is a subject of agreement with the professional manager of the Lite Med. The guest is obliged to accept the prices of the Lite Med services, he/she cannot deviate form it. The guest using the physiotherapy room of the club can use the other services of the Lite Wellness Club. Henceforward the rules are corresponding to the general rules of the Lite Wellness Club.