Policy

Policy of the Lite Wellness Club

The Lite Wellness Club is operated by SGX-Sport LTD (location: 1024 Budapest, Lövőház str 2-6., Mammut II, 4th floor). The purpose of these Policy is to define the conduct expected of individuals present in the Lite Wellness Club (those using services and other users) and the basic rules necessary for providing high-quality services in a cultured manner. Furthermore, it prescribes additional requirements not covered by other regulations for the proper use, preservation, and safe operation of the Lite Wellness Club.

General Rules:

The Lite Wellness Club’s premises may only be used according to their intended purpose. Users of the Lite Wellness Club must not violate applicable laws, regulations, or the rules set out in these House Rules.
Only those with appropriate qualifications, registered and authorized by the facility’s operator, are permitted to conduct sports-related activities, instruction, or training within the Lite Wellness Club.
The sports and hospitality services of the Lite Wellness Club may only be used during the opening hours of the complex (unless permitted by law and authorized in advance by the operator).
The entire premises of the Lite Wellness Club are monitored by a closed-circuit video surveillance system. Exceptions are areas where monitoring is not permitted by law.
The Lite Wellness Club’s access and operating system must be accepted and used as intended by all guests.
The Lite Wellness Club reserves the right to close for 14 days a year without justification and to exclude the general public during private events held in the entire or part of the complex.
Entry to the sports areas of the Lite Wellness Club is only allowed with a valid daily ticket or pass! Individuals under 16 years of age are not allowed to enter the club!
During epidemic periods, the Lite Wellness Club has the right to check guests’ body temperatures and deny entry to those with a temperature above 37.0 Celsius to protect the health of other visitors and staff.

Lite Wellness Operating Hours:

Lite Wellness Club - Mammut (1024 Budapest, Lövőház Street 2-6, Mammut II, 4th floor):

Monday to Friday: 06:00 – 22:00
Saturday to Sunday: 08:00 – 20:00

Guests using the services of the Lite Wellness Club must leave the complex and its sections by the specified closing times.

Prohibited Actions in the Lite Wellness Club:

Smoking and the consumption of alcohol, as well as the bringing in of any drinks.
Any activity that falls outside the service activities of the Lite Wellness Club, violates the law, or offends public morals.
Any disturbing activity that causes strong noise, odors, or other environmental nuisances.
The use or abuse of drugs, prohibited doping substances, or narcotics.
The bringing in of any dangerous substances and/or objects (explosives, pyrotechnics, weapons).
Bringing animals into the club.
Without the operator’s permission, engaging in commercial activities, placing advertisements, propaganda (billboards, standing boards, posters, and flyers), creating sound or visual recordings, offering illegal gambling, providing music services, or selling products.

Handling of Personal Data:

On their first entry, all guests are required to complete the Registration Form available at the reception or register online via their mobile phone, where they must accept the Lite Wellness Club’s “House Rules” and “Privacy Policy” and acknowledge that compliance with these rules will be monitored by the staff. The first entry includes taking a photo for record purposes. During the first entry, Lite Wellness Club staff are authorized to request guests to present personal documents to prevent abuse of discounted passes.
If a guest refuses to provide the necessary information or have their photograph taken, the operator is entitled to deny the relevant services. The operator uses guest data exclusively for its own records and does not disclose it to third parties under any circumstances.
If the operator creates or commissions promotional materials (videos or photos) for any purpose related to the activities or services provided at the Lite Wellness Club, and any guest appears in these materials, the guest cannot make any claims against the operator regarding their appearance in the promotional materials.
Other privacy and data management rules can be found at our reception and on our website.

Rules for Placement of Items in the Lite Wellness Club:

Only with the operator’s permission can the following be placed within the Lite Wellness Club:

Slot machines, children’s games, other machines serving guests.
Decorative lighting, public electronic devices, etc.
Other decorative elements (decorations, plants).
Advertising, promotional materials, flyers.

In Case of Improper Conduct:

If a violation occurs (of these House Rules or generally accepted behavioral norms), the violator will be warned. If the warning is ineffective, the operator has the right to ask the guest to leave or temporarily or permanently exclude them from membership. In cases beyond the operator’s authority, the operator may request assistance from the police or other authorities, and all involved must cooperate according to their instructions. The ejected violator cannot make any claims against the operator.
All guests are required to maintain order and cleanliness on the premises, respect other guests, and behave in a cultured manner.

Liability:

The Lite Wellness Club operator is not responsible for any damage to persons or property if it results from a failure to comply with the House Rules or from the guests’ irresponsible behavior. Additionally, the operator is not responsible for lost or stolen items. Found items must be handed in at the Lite Wellness Club reception, where they will be documented.
Guests use the services at their own risk.

Extraordinary Events:

In the event of an accident, a suitably equipped first aid room is available within the building. The operator will record all accidents in an accident log. Any extraordinary event occurring on the premises of the Lite Wellness Club must be reported immediately to the operator at the reception.
Depending on the nature of the extraordinary event, the following should be contacted immediately:

Ambulance (in case of an accident): 104
Fire Department (in case of fire): 105
Police (in case of disturbance): 107
General Emergency Number (in any case): 112

Special Rules:

Entry to the sports areas is only allowed with sports equipment appropriate for the activities to be carried out in the sports areas.
Only beverages in lockable plastic bottles are allowed in the sports areas; the introduction of any other beverages or equipment is strictly prohibited.
The use of mobile phones should be minimized during the use of sports services.
Closed sports shoes must be worn throughout the Lite Wellness Club. If a guest does not have closed sports shoes, the purchased daily ticket will not be forfeited; it will be credited for the next visit.

Purchases:

The Lite Wellness Club offers two options for purchasing products:

Membership Card: A system for managing the guest’s balance, which can be topped up with club points, and these points can be used without time limits.

Club Points: Guests can purchase club points at the reception, which can be loaded onto the balance (membership card) and used for product purchases or to settle the cost of our services (1 HUF = 1 club point).
The detailed transactions of the membership card, including date and time, can be requested by the guest and must be provided by the Lite Wellness Club management upon request. Only the Lite Wellness Club management is authorized to query detailed transactions.

Immediate Purchase: Products can also be purchased immediately at the Lite Wellness Club reception (with cash or a bank card).

Reception:

The guest is required to return any items borrowed at the reception (e.g., towels, sports equipment) when leaving. The guest is financially responsible for the items handed over at the reception upon entry.

Locker Use:

Guests of the Lite Wellness Club (with short-term passes) receive a card for locker use for a one-time deposit of 1500 HUF. The deposit is refundable when the guest returns the card in usable condition. In case of loss of the card, guests can purchase a new card for 1500 HUF.
Members of the Lite Wellness Club (with 6, 9, and 12-month passes) receive an RFID card for locker use free of charge upon signing the contract, which they must bring with them each time. In case of loss of the card, a new one can be purchased for 1500 HUF.
Unused passes cannot be transferred to the next pass after expiration.
Only Lite Wellness Club employees are allowed in the reception area.
It is forbidden to take products from the refrigerators or the counter.

Vitamin Bar:

Only Lite Wellness Club employees are allowed in the Vitamin Bar area.
It is forbidden to take products from the refrigerators or the counter.

Fitness Room:

Children under 16 years old are not allowed to use the club’s services. Use of our services by minors aged 16-18 requires written parental permission.
Children aged 16-18 may only use the club’s services with written parental permission and under the supervision of the parent or an adult designated in writing by the parent.
The club allows children aged 16-18 to use the club without adult supervision if they have successfully completed the Lite Wellness Club Start training, but written parental permission is still required for using the services.
Entry and exercise in the fitness room are only allowed in appropriate sportswear (sports shoes, tank top, t-shirt, top, sports pants). Exercising in slippers, sandals, or barefoot is not allowed. The use of street shoes is strictly prohibited! Lite Wellness Club’s trainers, personal trainers, and management have the right to remind visitors of the correct use of appropriate sportswear.
Only individuals contracted with Lite Wellness Club may conduct personal training sessions in the fitness room. Lite Wellness Club’s trainers and management have the right to enforce this rule.
Guests are responsible for using the exercise machines and equipment properly, according to their body type and physical condition.
After use, guests must leave the machines and equipment in their original state and place them in the designated storage areas.
The use of towels is recommended during the use of equipment.
Trainers assist and supervise the use of equipment.

Group Classes:

Registration for Lite Wellness Club group classes can be done through the online booking system, which requires guests to have a valid ticket or pass.

Class Registration and Cancellation: Guests can register and cancel classes through the online booking system. Since our classes are usually fully booked, cancellations can be made up to one hour before the class starts. After this, no one can be removed from the class, and the session will be forfeited. Registration for classes is possible up until the available capacity is reached.
Guests with a combined membership can register for up to 2 group classes per day. Please consider this when booking! If a member does not show up for the booked class, their access to the booking system will be deactivated.

Children under 16 years old are not allowed to use the club’s services. Use of our services by minors aged 16-18 requires written parental permission.
Children aged 16-18 may only use the club’s services with written parental permission and under the supervision of the parent or an adult designated in writing by the parent.
Group classes can be booked in advance either in person or by phone at the Lite Wellness Club reception. Guests who have not registered for the class in advance can join upon arrival, subject to available spots.
Entry and exercise in group class rooms are only allowed in appropriate sportswear (sports shoes, tank top, t-shirt, top, sports pants). Exercising in slippers, sandals, or barefoot is not allowed. The use of street shoes is strictly prohibited! Lite Wellness Club’s instructors and management have the right to remind visitors of the correct use of appropriate sportswear.
The instructor has the right to deny entry to latecomers (arriving more than 5 minutes after the start of the class) to avoid the risk of injury and to prevent disturbing other participants.

Locker Room and Sauna Area:

The use of slippers is mandatory in the locker and shower areas, as well as in the sauna lobby.
The operator is not responsible for items left in the locker room or lockers.
The hangers in the lockers are property of the club and must not be taken.
The sauna can be used at your own risk, following general sauna rules.
Do not leave trash in the lockers after leaving.
Report any issues in the wet areas (e.g., clogs, major dirt) to the reception immediately for prompt repair.

Sauna Use:

Showering Before Sauna: Always take a shower before using the sauna. Feel free to use soap or shower gel before entering the sauna.
Proper Attire: It is forbidden to enter the sauna with clothes on (including underwear and swimwear). It is also forbidden to stay in the sauna wearing underwear, swimwear, slippers, or any other clothing. Cover the trunk and intimate areas of your body with a towel. If this is not possible, follow the local rules and regulations, which you should familiarize yourself with in advance or on-site.
Hygiene: Never sit or lie on the wood with a bare body. This is not recommended for health reasons either. Lay the sauna towel on the wood so that it covers your entire body, preventing direct contact with the wood or other seating areas.
Sauna Slippers: Leave your slippers outside the sauna, near the door. Never sit on the benches with your slippers on.
Quiet in the Sauna: Sauna sessions are a meditative and relaxing experience. Loud, tasteless, and continuous conversation that disturbs the peace of those enjoying the sauna is prohibited. This applies both to the sauna itself and the indoor and outdoor relaxation areas.
Hourglass Use: Only set an hourglass for yourself if one is available. If there isn't one, keep track of time by other means. If an hourglass becomes available, you can set it for yourself unless someone else needs it.
Closing Doors: Ensure that the doors of the sauna, steam room, tepidarium, or infrared cabin are always closed behind you.
Sauna Oils and Infusions: Sauna oils should never be placed directly on the sauna stones. Instead, drop them into the sauna bucket located in front of the sauna. Before using sauna oils or performing infusions, ask the other users if they approve of the specific oil. It's important to name the oil’s scent and content clearly, as it may cause allergic reactions in some individuals. Even if all users agree, use no more than five drops of oil. After the infusion, pour out the remaining water in the sauna bucket into the shower, and refill the bucket with fresh water, placing it outside the sauna near the entrance.
Temperature: Heat rises automatically, making the top bench the hottest area in the sauna. We recommend beginners start on the lower levels. Before your first session, ask our staff for help with the instructions.
Liability Regarding Sauna Use: Lite Wellness Club is not liable for any accidents that occur in the sauna. Those medically prohibited from using the sauna are not allowed to use it.
Consumption in the Sauna: Food and drink are not allowed in the sauna.
Children in the Sauna: If children wish to use the sauna, please ensure they also follow the basic rules.

Sauna Ritual:

Take Your Time: The sauna experience will only be effective if all phases of the ritual—heating, cooling, and resting—are given enough time. This generally takes at least 1.5 hours but can extend to 2-3 hours. It's best to sauna in the early evening, neither on a full nor empty stomach.
Have the Right Gear: Bring at least two towels (or one towel and one sauna sheet), slippers, and optionally a bathrobe, shower gel, and body lotion.
Preparation Phase: After undressing and removing jewelry and watches, thoroughly shower and dry yourself.
Heating Phase: Enter the sauna equipped with a sauna sheet or towel. If a free hourglass is available, you can set it for yourself. Choose a seating height that feels comfortable. A short but intense sweat session is more beneficial than a long session at a lower temperature. It’s best to lie down on the bench. If there's no space, sit and pull your legs up so your entire body is exposed to a uniform temperature. About two minutes before leaving the sauna, those lying down should sit up to activate circulation. Leave the sauna as soon as it feels uncomfortable. Generally, stay in the sauna as long as it feels good, but no longer than 15 minutes. During the heating phase, you can lightly scrub your body with a loofah.
Pouring Water on the Stones: Typically, the person closest to the sauna heater will pour water from a wooden ladle onto the hot stones. The use of aromatic oils is debated but common. You can use scents such as mint, lemon, or eucalyptus. Always use high-quality sauna oils and mix them with water before pouring them onto the stones. The resulting steam can be enhanced by waving a towel to intensify the heat.
Cooling Phase: The key to sauna use is the hot-cold shock. Whenever possible, step outside into the fresh, cold air—perhaps even into the snow during winter. Then take a cold shower, starting with your feet and hands and moving toward your heart. Don’t forget your head.
Resting Phase: Enjoy sweet relaxation after your session; don’t skip it! Rest for at least 15-30 minutes, lying down in a place that’s neither too cold nor too warm. Relax!
Finishing: Afterward, you can take another session or two, if desired. If not, take a warm shower (you can use a body scrub), and apply body lotion or face cream. After sauna use, drink water or diluted fruit juice to replenish lost fluids. Eat light foods.
Elderly, Pregnant Women, and Those with Medical Conditions: Sauna use should be cautious and gradual, and only after consulting a doctor if necessary.

The current House Rules of Lite Wellness Club are available and can be reviewed by all guests at the reception of Lite Wellness Club. By using the services, guests simultaneously accept the House Rules.

This concludes the translation of the document. Let me know if you need any further assistance!